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Refund / Exchange Requests

Our goal at n1wireless.com is to simplify the return process for our customer.
1- Please read and agree to our return policy below.
2- Log in to your account via the login form below then follow the "Request an RMA" (Return Merchendise Authorzation) Link located on the right of your order details and submit a request.
  
Please allow us 24-48 business hours to process your request. When your request is approved, you will receive an e-mail with n1wireless return form along with your RMA#

TERMS and CONDITIONS


Accessories & Bluetooth devices: All purchases for cell phone accessories and Bluetooth products are final.
n1wireless will not be responsible for product appearance/quality and customer's change of mind.
n1wireless.com as a wholesaler, we strive for the best prices and discounts to pass onto our customers all for the latest genuine top quality products.
Please make product research before purchasing.

Defective Bluetooth Headsets & Accessories :

All Bluetooth Products Such as Headsets, Carkits and other accessories comes with 1 Year US Limited Manufacture warranty.
Please contact your product manufacture if you have an issue with the quality of the device such as pairing problems, sound quality, battery life or Bluetooth range.
N1 Wireless will not return products with quality issues.

Dead-on-arrival Bluetooth device ( unit doesn't turn on or doesn't charge) is exchangeable within a period of seven days form customer receive date.
The item must be in original factory condition including all packaging materials inserts and manuals.

You are responsible for return shipping charges to N1 WIRELESS.COM N1 WIRELESS.COM will bear the cost of shipment of the replacement item to you.
Unfortunately, we are unable to offer our everyday low prices and absorb the full cost of handling return shipments.
If you choose to return a defective unit for a refund, the shipping and handling charges are non refundable.

Cell phones :

If you choose to return an unwanted unit (cell phones only) for a refund, we will offer refund for the price of the product - 20% restocking fee,
the shipping and handling charges are non refundable.

DEFECTIVE CELLULAR PHONES RETURN POLICY.

Dead-on-arrival merchandise is exchangeable provided that the unit has less than thirty minutes and is within a period of seven days from the date of the original invoice.
The item must be in original factory condition including all packaging materials inserts and manuals, warranty cards (not filled-out) and all accessories.

N1 Wireless guarantees the voice feature of the phone to work 100% with support.
N1 Wireless is not responsible for the settings of the phones browser, Email, MMS, SMS, GPRS, WAP, Picture sending or any other network related setup other than the voice feature.
If you setup the phone properly, you will have all the feature working on the phone.
For additional setup instruction please contact your current phone service provider or look for instruction on www.howardforum.com.
There will be no refund or exchange if you are unable to setup the browser, mms, sms, gprs, wap or any other internet related setup except the voice feature.

If you make a purchase and the product does not receive service in your area, we will offer refund for the price of the product - 20% restocking fee .

Any merchandise returned to us unauthorized or without valid RA# will be refused !

I agree with above n1wireless.com's terms of service
 

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Return Address
N1 Wireless Inc, Attn: Return/Repairs, Po Box 230771 Brooklyn, NY 11223. 
 

Manufactures contact phone numbers :


 

CARDO

100 High Tower Blvd.
Pittsburgh, PA 15205 (USA)

1-412 788-4533

JABRA

GN Jabra North America
700 E. Butterfield Rd., Suite 150
Lombard, IL 60148 (USA)

1-800-327-2230
1-630-442-6900

LG

1000 Sylvan Avenue
Englewood Cliffs, NJ-07632 (USA)

 

1-800-243-0000
1-800-793-8896
0870 873 5454 (U.K)

 

MOTOROLA

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1-866-289-6686 (US)
00-44- 8709010555 (UK)
(65) 6481 2000 (Singapore)
For Motorola Accessories1-800-331-6456

 

NOKIA

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1-800-NOKIA20
1-877-997-9199
0845 0455555 (U.K)

PALM

950 W. Maude Ave.
Sunnyvale, CA-94085 (USA)

 

1-847-262-PALM
1-408-617-7000
+44 (0)118 974 2700 (U.K)

 

BlueAnt

 

 

1-866-891-3032 

PLANTRONICS

Plantronics, Inc.
345 Encinal Street
Santa Cruz, CA-95060 (USA)

 

1-800-544-4660
1-831-426-5858

SAMSUNG

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1-800-SAMSUNG
1-888-987-4357
00 44 870 601 0309

 

Aliph (Jawbone)

 

1415-657-9757
 

Sony Ericsson

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1-866-766-9374
1-800-374-2776
00-44-870 899 0000