Our goal at n1wireless.com is to
simplify the return process for our customer.
1- Please read and agree to our return policy below.
2- Log in to your account via the login form below then follow the "Request an
RMA" (Return Merchendise Authorzation) Link located on the right of your order
details and submit a request.
Please allow us 24-48 business hours
to process your request. When your request is approved, you will receive an
e-mail with n1wireless return form along with your RMA#
TERMS and CONDITIONS
Accessories & Bluetooth devices: All purchases for cell phone accessories and
Bluetooth products are final.
n1wireless will not be responsible for product appearance/quality and customer's
change of mind.
n1wireless.com as a wholesaler, we strive for the best prices and discounts to
pass onto our customers all for the latest genuine top quality products.
Please make product research before purchasing.
Defective Bluetooth Headsets & Accessories :
All Bluetooth Products Such as Headsets, Carkits and other accessories comes
with 1 Year US Limited Manufacture warranty.
Please contact your product manufacture if you have an issue with the quality of
the device such as pairing problems, sound quality, battery life or Bluetooth
range.
N1 Wireless will not return products with quality issues.
Dead-on-arrival Bluetooth device ( unit doesn't turn on or doesn't charge) is
exchangeable within a period of seven days form customer receive date.
The item must be in original factory condition including all packaging materials
inserts and manuals.
You are responsible for return shipping charges to N1 WIRELESS.COM N1
WIRELESS.COM will bear the cost of shipment of the replacement item to you.
Unfortunately, we are unable to offer our everyday low prices and absorb the
full cost of handling return shipments.
If you choose to return a defective unit for a refund, the shipping and handling
charges are non refundable.
Cell phones :
If you choose to return an unwanted unit (cell phones only) for a refund, we
will offer refund for the price of the product - 20% restocking fee,
the shipping and handling charges are non refundable.
DEFECTIVE CELLULAR PHONES RETURN POLICY.
Dead-on-arrival merchandise is exchangeable provided that the unit has less than
thirty minutes and is within a period of seven days from the date of the
original invoice.
The item must be in original factory condition including all packaging materials
inserts and manuals, warranty cards (not filled-out) and all accessories.
N1 Wireless guarantees the voice feature of the phone to work 100% with support.
N1 Wireless is not responsible for the settings of the phones browser, Email,
MMS, SMS, GPRS, WAP, Picture sending or any other network related setup other
than the voice feature.
If you setup the phone properly, you will have all the feature working on the
phone.
For additional setup instruction please contact your current phone service
provider or look for instruction on
www.howardforum.com.
There will be no refund or exchange if you are unable to setup the browser, mms,
sms, gprs, wap or any other internet related setup except the voice feature.
If you make a purchase and the product does not receive service in your area, we
will offer refund for the price of the product - 20% restocking fee .
Any merchandise returned to us unauthorized or without
valid RA# will be refused !
I agree with above n1wireless.com's terms of
service